Return & Exchange Policy

Return & Exchange Policy

BEFORE TRYING TO MAKE A RETURN OR EXCHANGE, PLEASE EMAIL CUSTOMER SERVICE [email protected]

OR CALL CUSTOMER SERVICE (305)620-7278

BE SURE TO HAVE YOUR INVOICE # AND DATE.

PICTURES ARE REQUIRED OF ANY ISSUES OR CONCERNS REGARDING A RETURN OR EXCHANGE

FOR YOUR RETURN AUTHORIZATION NUMBER (RA#)


30 DAY GUARANTEE

All Hydra Shade products are returnable within 30 days from the date of purchase for an exchange or refund. A refund of the purchase price (excluding shipping and handling charges) will be applied to the same credit card that was used for the original order. If your order was paid by check or money order, a refund check will be mailed to you. We do not offer cash refunds. All shipping charges, both outbound and return. will be at the buyer’s expense. After 30 days, items may not be returned for a refund or exchange.